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Updated Carnet-Customized Airport Maps Now Available for ATA Carnet Users

Friday, April 18, 2025

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Boomerang carnets® is pleased to announce updates to our Carnet-Customized Airport Maps (C-CAM), a valuable travel resource designed to help ATA Carnet users locate Customs quickly and easily at major international airports. 

Our Airport Maps for Carnets page consistently ranks among the Top 5 most-viewed pages on our websites.  When we include the host page for individual maps, three airport maps pages rank in the Top 10 most-visited pages overall, highlighting just how essential this tool is for our carnet users. 
 

Some Changes

The latest updates include new information for the following airports:

  • Los Angeles (LAX)
  • Chicago O’Hare (ORD)
  • Portland, OR (PDX)
  • Newark (EWR)
  • Phoenix, AZ (PHX)
  • Paris Charles de Gaulle (CDG)

You will find the updated maps on the boomerang carnets website under the Resources tab, where a direct link to Airport Maps for Carnets is provided.
 

About Our Carnet-Customized Airport Maps (C-CAM)

We created C-CAM to help you pinpoint the exact location of Customs to simplify the process of locating Customs offices at the airport of importation and re-exportation.  Carnet users can face enough challenges at airports and finding Customs shouldn’t be one of them.  There are 57 international airport maps currently available including additional detailed terminal-specific maps for Detroit, London Heathrow, Mexico City, Minneapolis, Newark, Singapore, Taiwan, and Toronto.  C-CAM offers the clarity and direction carnet holders need.
 

Features of C-CAM

Each map includes:

  • Carnet & Customs Instructions: Reminds you to get your carnet validated, plus step-by-step directions to Customs.
  • Clearly Marked Customs Locations: Highlighted in RED to assure your navigation through the airport with ease.
  • Customs Contact Info & Hours of Operation
  • Airport Information: Airport website address and customer service number.
  • Language Aid: A tool you can present to airport personnel if needed so that you can be directed to the nearest Customs Area.


Helpful Tips for Carnet Holders to Ensure a Smooth Airport Experience:

  • Always arrive early – give yourself at least 3 hours in advance.
  • Call ahead to confirm Customs office location and hours.
  • Schedule an appointment if traveling on weekends.
  • Document your interactions – get the name and contact number of the Customs officer assisting you, it may be needed later.
  • Check country-specific travel advisories in advance.

Please note: Airport layouts, procedures, and hours of operation can change, and we highly recommend verifying information directly with the Customs office before you travel.
 

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